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We Are Web We specialize in web, local, social and mobile marketing. We provide online marketing for all businesses, large and small.

How to get more client referrals

weblinkMost small businesses are always looking for ways to get more client referrals. However as outlined by GrowThink.com some 58.6% of us don’t even make an effort to ask for them! This isn’t something that takes place automagically, but instead is the offspring of a clear, targeted strategy applied consistently. So that you can catch the vision here are seven easy tips to get more client referrals, quicker and easier than you may have believed possible!

  1. Recruit your best customers – Your best customers might be your best option, as they are already in love with what you do don’t need enticement to refer you to their circle of friends. You only need to ask them!
  2. Offer incentives – Special discounts, free stuff, upgrades or any other rewards appropriate for your business are a great way to get people to give client referrals.
  3. Over-deliver on first-time customers – When you get a new customer, a terrific way to get them talking to their circle of contacts is to over-deliver on them. This can come in a number of ways, but be sure they view your company as a cut above the rest.
  4. Actively engage with your customers – Getting your customers talking and interacting with you, and ultimately their social circles, can open many doors. Find common ground, and create an online community for your customers, for instance a blog or Facebook group.
  5. Be courteous and a giver – Make saying “Thank You” part of your daily lexicon, and be generous with regards to handing out perks. Laying an unexpected gift card or thank you note on a customer can be very beneficial.
  6. Enlist your staff – Getting your staff in the game can multiply your efforts. You will usually need to develop some way to reward results, but it can be very much worth the cost!
  7. Create a customer loyalty program – A customer loyalty program, best administered online, is definitely an wonderful tool to help create interest and involvement.

A effective client referral plan can take some effort, but can also produce a lot of new business pre-disposed to giving you a chance. What more can you ask?